AZIS, Rifky; HUSNA, Nurul. RETRACTED: Recommendations for bureaucracy services in the new normal time. Monas: Jurnal Inovasi Aparatur, [S. l.], v. 4, n. 2, p. 432–440, 2022. DOI: 10.54849/monas.v4i2.101. Disponível em: https://ejournal-bpsdm.jakarta.go.id/index.php/monas/article/view/101. Acesso em: 12 oct. 2025.