Eris, Erice Yuldwiva, et al. “The Effectiveness of Implementation of Online Single Submission (OSS) at the Investment and One-Stop Integrated Service Agency of Pontianak City”. Monas: Jurnal Inovasi Aparatur, vol. 8, no. 1, June 2026, https://doi.org/10.54849/monas.v8i1.285.